Xbox Live Goes Down

Xbox Live, Microsoft’s multiplayer gaming and digital media network, was suffering technical problems Tuesday as thousands of users reported problems accessing it. 

User-reported problems with Xbox Live began to spike at about 2:15 p.m. ET Tuesday, according to monitoring site Downdetector. As of 2:25 p.m., more than 23,000 outage reports had been logged with the site, with more than three-fourths indicating they were having issues logging in. Some Xbox Live users reported seeing error message saying the service was undergoing “scheduled maintenance.”

Other Microsoft-operated services, including Minecraft and the Microsoft Store, also had a high level of user error reports on Downdetector.

The official Xbox Support account on X posted at 2:55 pm. ET, “We are aware that some users have been disconnected from Xbox Live. We’re investigating!” The message directed users to the Xbox status page — however, it indicated that there were no current problems. “All services up and running,” the page said. About 10 minutes prior, the support account for Microsoft Flight Simulator posted on X, “We have received reports of an Xbox Live outage, which affects the ability to log into your Xbox account. You can follow the Xbox Live Status for updates soon. We apologize for the inconvenience.”

Variety has reached out to the Xbox team for comment and any updates.

Microsoft requires users to have an Xbox Live account (which is free to set up) to play games online and access other experiences on the Xbox console, Windows PC and Xbox mobile apps.

Xbox Live users took to social media to vent about the technical problems: